1. Abandon nostalgia. Forget about in-room coffee makers. Even in a 5-star hotel, you may need to pay for your morning Joe. Those cute little soaps and shampoos that everyone likes to take home are going down the drain, too. Hotels have figured out it’s cheaper to use wall dispensers.
Boxx recalls an experience at the Ritz Carlton in Washington, D.C. during the 1980s that would be hard to duplicate today. The desk clerk, who heard her sniffling the morning after she arrived, asked, “Miss Boxx, are you not feeling well?” She was impressed that he remembered her name from when she checked in the night before. But the personal touch didn’t end there. “Would you like the bellman to go to the drugstore for you? What is your preferred cold medication?” Not only did he deliver what she asked for, but there was no charge.
2. Compare prices online. Expedia, Kayak (an aggregator of other search engines), Orbitz, Priceline (an auction style site that allows you to name the price you are willing to pay) and Travelocity are just a few of the places to start your search. If Internet access is key, check out HotelChatter, which rates the quality of access in thousands of hotels around the globe.
Web sites don’t always list the tacked on fees and regulatory surcharges. Call the hotel and ask before you book, or your bargain may be a bust.
3. Be flexible about travel dates. You will get the best bargains this way. Google Hotel Finder will tell you the best time to stay at a destination. Or you can input parameters including your budget, desired travel dates, and geographic limits using various filters, and it will give you a list of destinations to consider.
4. Budget for amenities. If you got a screaming deal on the room, be prepared to pay for the extras. Your request for what has historically been standard with a room may, without warning, end up as an additional cost on your bill.
Resorts may charge additional resort fees to cover nothing in particular. Then expect to pay extra for a cabana or a beach umbrella.
Other extra charges that are showing up on hotel bills include use of the workout facilities, the pool, or even an ironing board. You may also have to pay for: using the business center for anything more than printing a boarding pass; Internet access ($30 a day at the Ritz on top of the pricey room fee); mandatory valet parking; or calling even an 800 number. And don’t expect a free newspaper with that $5 cup of coffee in the morning ($13 for a pot at the Heathman in Portland, Ore.).
5. Search for hidden discounts. If you are you a member of AARP, AAA, a professional group such as the American Bar Association or the American Medical Association, you may be entitled to a discount. You can also search the Internet for discount codes on sites like Hotels.com, Retail Me Not, Orbitz.com or Coupon Heaven.
Hotel web sites advertise packages and deals. If you like a particular chain, sign up for its e-newsletter with the latest information on discounts and package deals. The Ritz Carlton in Chicago American Girl Doll Suite package includes a doll bed with its own turndown service, and cookies for your child as well as the doll. In my experience, the room isn’t the nicest, but it can make a little travel companion happy and the room is $20 less than the price of a regular room with a king size bed.
6. Consider less expensive hotels. Ironically, they tend to provide more for less, even in the same chain. For example, Hampton Inn and Embassy Suites typically provide breakfast, Internet and free local calls. Their more expensive sister chains–Hilton, Waldorf Astoria and Conrad–all charge for these privileges. The same is true of the Fairfield Inn by Marriott, which offers fee Internet, breakfast, coffee and newspaper, unlike its pricier relatives, The Ritz Carlton, JW Marriott, and the Bulgari Hotels and Resorts.
7. Join a loyalty program. With this investment of a few minutes, you can reap continuing dividends. At the Fairmont President’s Club and the Kimpton InTouch loyalty program, members get free Internet. The same is true for the Omni and the Wyndham hotels. The more points you accrue, the more freebies and upgrades you are entitled to. Travel Zoo keeps an updated list of popular loyalty clubs and their perks.
8. Don’t hesitate to negotiate. Hotels with vacancies are often willing to negotiate to fill a room. Don’t be afraid to ask for a free breakfast, Internet, parking or use of the workout facilities. Hotel managers would rather make a little less on an occupied room than leave it empty for a night.
9. Look for packages. You may get a better deal with a package, even if you don’t need or want all of the components, says English, who travels on business almost two dozen times a year, and is a devoted Orbitz fan. He rarely needs or uses the free parking, round of golf or the hotel breakfast they offer, but still comes out ahead.
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